termsandconditions

Terms and Conditions

Last Updated: January - 2025

General Information

  • This Website is operated by U.P. Dental Supply Co., under the brand name DentoClick.com, a registered business in the state of Uttar Pradesh, India. These Terms constitute a legal agreement between you (the "User") and U.P. Dental Supply Co.

Compliance with State Laws (Uttar Pradesh)

  • All transactions comply with the laws of the state of Uttar Pradesh, including:
    • Uttar Pradesh Shops and Commercial Establishments Act, 1962
    • The Drugs and Cosmetics Act, 1940
    • The Uttar Pradesh Goods and Services Tax (GST) Act, 2017
  • In case of conflict, state laws of Uttar Pradesh will take precedence.

Jurisdiction

All legal disputes will be governed by the laws of India and adjudicated in the courts of Lucknow, Uttar Pradesh.
  • Users agree that any legal proceedings must be initiated within the jurisdiction of Uttar Pradesh.

Account Registration

  • Users are required to create an account for placing orders.
  • You agree to provide accurate, complete, and up-to-date information. Any discrepancies may lead to suspension of your account.
  • You are responsible for maintaining the confidentiality of your login credentials.

Products and Pricing

  • DentoClick.com (U.P. Dental Supply Co.) sells dental products, equipment, and accessories for professional and personal use.
  • All products comply with the Drugs and Cosmetics Act, 1940 and are supplied with proper invoicing under the GST Act.
  • Prices listed on the Website are in Indian Rupees (INR) and inclusive of GST, unless stated otherwise.

Returns and Replacements

Returns and replacements are subject to our Return Policy. . Certain items, such as pharmaceutical products, are non-returnable under applicable laws.
  • Certain items such as pharmaceutical products, medical devices, and products used for direct patient care are non-returnable under the Drugs and Cosmetics Act, 1940.
  • Any disputes regarding the return or replacement of pharmaceutical products shall comply with regulations set forth by the State Drug Controller of Uttar Pradesh.

Taxation

  • All orders are subject to the Uttar Pradesh Goods and Services Tax (GST) laws.
  • GST will be clearly displayed on invoices for each transaction.

Shipping and Delivery

  • Delivery services are available across India, with a focus on timely shipments in Uttar Pradesh.
  • If a product cannot be delivered to certain locations due to state regulations or restrictions, Users will be informed promptly, and refunds will be issued if applicable.

Dispute Resolution

If you have a dispute, please contact us first:
  • Email: team@dentoclick.com
  • Phone: +919839078100
  • Address: C-17-18, Kusumdeep Complex, Chowk, Lucknow 226003, Uttar Pradesh
Legal proceedings will be under the jurisdiction of Lucknow, Uttar Pradesh.

Contact Information

  • For questions regarding these Terms, please contact us:
    • Company Name: U.P. Dental Supply Co.
    • Email: team@dentoclick.com
    • Phone: +91-9839078100
    • GSTIN/UIN Number: 09AQHPK1114A1ZI
    • Drug License Number: UP3221B004904, UP3220B004923

Acknowledgment

  • By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.