Help Center

Delivery

We apologize for the inconvenience. Please contact our support here.
Delivery areas are subject to the availability of our courier partners. If your area is not serviceable, we recommend using an alternate address such as your office, clinic, or hospital.
Dispatch is typically completed within 48 hours, depending on product availability.
  • Please check with your front desk or neighbors; they might have received your package on your behalf.
  • If the issue persists, please contact our support team.
Orders are delivered within 5–7 business days. However, due to COVID-19-related delays, delivery may take longer. Rest assured, we are committed to delivering your product as quickly as possible.

Payments

Yes, we offer EMI plans of up to 24 months through select banks and credit cards.
Yes, Cash on Delivery is available for most products, subject to availability and order value.
In the event of a transaction failure, please wait for up to 48 working hours. If the issue persists, contact our support team.

Returns

You may return or replace a product within 10 days of delivery. Ensure all packaging and contents are intact.
Track your return pickup status from the "My Orders" section on our website.
Log in to your account and use the "Return" option from the "My Orders" page.

Login & My Account

Click "Sign Up," enter your details, and verify the OTP sent to your email or mobile.
Use your registered email or mobile to log in, or choose OTP-based login.

Refunds

Refunds are initiated within 48 hours after the returned product passes quality checks.
Refunds for prepaid orders are credited to the original payment method; COD orders can be refunded as store credits or bank transfers.

Tracking

Log in to your account, go to "My Orders," and click "Track" next to the order ID.

Product Issues

Ensure airotors are used with distilled water only. Improper usage may void the warranty.
Open delivery is not available due to logistics policies. Payments must be completed before opening.

Orders

Select your products, add them to the cart, proceed to checkout, and complete payment to place the order.
Changes to existing orders are not possible. You may cancel the order and place a new one instead.